Effective Date: March 27, 2023
CDL Nuclear Technologies (“CDL,” “we,” “us,” or “our”) owns and operates the CDL websites and other services and platforms that link to this Privacy Policy (collectively, “Services”). CDL values and respects the privacy of its customers and visitors (“User,” “You”, “you,” or “your”). CDL is committed to the privacy of your information. The purpose of this Privacy Policy is to provide you with information about CDL’s policies regarding the collection, processing, use, storage, and disclosure of information when you access our Services. This Privacy Policy also describes how you may contact us if you have further questions about CDL’s use of your information. This Privacy Policy also describes the choices you can make about our use of your information.
We may update or modify this Privacy Policy at any time, by posting the updated version including the effective date of the updated version. Please review this Privacy Policy periodically for any updates or changes. This Privacy Policy is binding on all those who access our Services, whether acting as an individual or on behalf of an entity, including you and all persons, entities, or digital engines of any kind that harvest, crawl, index, scrape, spider, or mine digital content by an automated or manual process or otherwise. Please read this Privacy Policy carefully. Your continued use of the Services is considered your acceptance of these terms, and you agree to the terms of this Privacy Policy and the collection and use of information in accordance with this Policy. If you do not agree to be bound by this Privacy Policy or any subsequent modifications, you should not access our Services or disclose any personal information to us. This Privacy Policy is incorporated into our Terms of Use.
1. How to Contact Us
If you have any questions or concerns about our use of your Personal Information (defined below), please do not hesitate to contact us through any of the methods below.
Email: privacy@cdlnuclear.com
Mail:
CDL Nuclear Technologies
6400 Brooktree Court, Suite 320
Wexford, PA 15090
Attn: Privacy
Phone: 724-933-5570
2. Personal Information
While using our Services, we may ask you to provide us with certain personally identifiable information (“Personal Information”). Personal Information is information that identifies, relates to, describes, can reasonably be associated with, or can reasonably be linked to a particular individual or household.
We collect information from you both when you provide it voluntarily and also automatically when you access our Services. We may also collect Personal Information from other sources, as described below.
We may collect Personal Information from you and any devices (including mobile devices) you use when you: use our Services, make a referral, make a purchase, subscribe to a newsletter, contact CDL via phone, email, postal mail, or other means, respond to CDL’s communications to you, such as surveys or requests for feedback. Please remember that any information that is disclosed in public comments, forums or other areas enabling other users to submit comments (“Forums”) becomes public information, is not maintained or treated as confidential, and you should exercise caution when deciding to disclose your Personal Information.
In addition, we may also collect Personal Information about you from third parties in connection with our Services, including from the following sources:
Service providers (including hosting providers)
Data analytics service providers
Claims data service providersEmail, chat, survey, feedback, and other communications service providers
Advertising providers
Social media providers
Promotional partners
If we combine or associate information from other sources with Personal Information that we collect through the Services, we will treat the combined information as Personal Information in accordance with this Privacy Policy.
3. Information We Collect
We may collect the following categories of Personal Information from you, depending on your interactions with our Services and the choices you make, as further described in the chart below:
Identifiers
Name, email address, postal address, telephone number, organization name, and Internet Protocol (IP) address.
Financial Information
Name and billing and shipping address.
Interactions
Interaction and transaction records, and other information you post or otherwise submit to the Services, including emails or other communications you provide to us.
Internet / Electronic Network Activity
Browser History: Data about the webpages you visit, including without limitation web browser specifications, websites visited before accessing our Services, and websites visited after leaving our Services.
Device, Connectivity, and Configuration Data: Data about your device and nearby networks, including internet connection information, computer equipment information, regional and language settings.
Geolocation Data: Data about your device’s location, which is inferred from your internet connection data, your IP address, and your postal address, or which you may choose to allow us to access by granting the Services access to your location when prompted.
Demographic Data
Data about you such as your age, birthdate, business or company information, professional experience, educational background, and other data reflecting your preferences for our Services.
Third-Party Social Network Services
If you choose to access, visit, and/or use any third-party social networking service(s) that may be integrated with our Services, we may receive your Personal Information and other information about you and your computer, mobile, or other device that you have made available to those social networking services, including information about your contacts through those services. Some social networking services will facilitate or enhance or personalize your experience on our Services. This includes if you “follow,” “like,” or link your social networking account to our Services. Your decision to use a social networking service in connection with our Services is voluntary. However, you should make sure you are comfortable with the information your third-party social networking services may make available by reviewing privacy policies of those providers and/or modifying your privacy settings directly with those networking services.
4. How We Use Information
We generally process your information when we need to do so to fulfill a contractual obligation or where we or someone we work with needs to use your Personal Information for a reason related to their provision of services on our behalf. We only process Personal Information for such legitimate interests as further detailed in the chart below:
Newsletter Subscription Information
You may provide your email address in order to receive our newsletter via email.
How We Use Information Collected
To contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.
Customer Service Information
This may include any information that you choose to provide, whether by phone, email, mail, or otherwise, to our customer service representatives or other CDL employees.
How We Use Information Collected
To provide, maintain, operate, personalize and improve our Services.
To evaluate and improve the content of our Services.
To respond to your questions and requests.
To provide customer support.
To allow you to participate in interactive features of our Services when you choose to do so.
Payment and Purchasing Information
We may collect such Personal Information if you make a purchase through our Services. The exact Personal Information collected will vary but may include information such as:
Name;
Email address;
Billing and shipping addresses;
Postal code; and
Phone number.
We may also collect information concerning the products purchased or considered, or other purchasing or consuming histories or tendencies.
How We Use Information Collected
To provide you with the products you have requested or purchased.
To personalize your experience using our Services.
To respond to your questions and requests.
To provide customer support.
To provide you with recent information about an order (e.g., order confirmations, etc.).
To work with our service providers who perform certain business functions or services on our behalf.
To determine if you are eligible for specific offers or payment methods.
Demographic Data
We may collect such Personal Information when you utilize our Services, contact us, and respond to our communications to you. Demographic data may include data about:
Your age and birthdate;
Your business or company information;
Your professional experience;
Your educational background; and
Other data reflecting your preferences for our Services.
How We Use Information Collected
To provide, maintain, operate, personalize, and improve our Services.
To evaluate and improve the content of our Services.
To provide customer support.
To monitor the usage of our Services.
To gather analysis and assess trends and interests.
Third-Party Data
This may include both Personal Information and non-personally identifiable data from our partners, vendors, data brokers or public sources.
How We Use Information Collected
To provide, maintain, operate, personalize, and improve our Services.
To monitor the usage of our Services.
To gather analysis and assess trends and interests.
To work with our service providers who perform certain business functions or services on our behalf.
As part of customization, we may observe your behaviors on the Services or on other websites.
Location Information
We may collect general location information if you use features on our Services that provide location-based services.
How We Use Information Collected
To provide you with location-based Services.
To monitor the usage of our Services.
To gather analysis and assess trends and interests.
To customize the Services to your preferences and location.
Anonymized Information
We use anonymized and aggregated information that may be created or derived from your Personal Information or usage of our Services for purposes that include data analysis, improving our Services, and developing new features and functionality within our Services.
How We Use Information Collected
To provide, maintain, personalize, and improve our Services.
To monitor the usage of our Services.
To prevent or investigate fraud.
To gather analysis and assess trends and interests.
To conduct aggregate or research analysis to enhance, protect, and make informed decisions on our Services.
To detect, prevent, and address technical issues.
To enforce our agreements, terms, conditions, and policies.
To help maintain the safety, security, and integrity of our Services and technology assets.
Appointment Information
When you schedule an appointment for services, you may also be asked to provide your name, address, email address, and phone number.
How We Use Information Collected
To provide, maintain, operate, personalize and improve our Services.
To respond to your questions and requests.
To provide customer support.
To provide you with services you have requested from us.
To send you information relevant to your upcoming appointment and any related follow-up information.
To determine whether your insurance carrier covers our services.
Usage Information
This can be Personal Information and non-Personal Information that may be collected about you when you are using our Services, and this may include:
Information about your interactions with our Services, which includes the date and time of any information you enter into our Services and your interactions with other users of our Services and what content or features you interacted with.
Technical data which may include URL information, cookie data, web beacons, web pixels, clickstream information collection, and other tracking technology information, your IP address, the types of devices you are using to access or connect to our Services, unique device IDs, device attributes, network connection type (e.g., WiFi, 3G, LTE, Bluetooth) and provider, network and device performance, browser type, language, and operating system. Further details about the technical data that is processed by us can be found below.
Our Services uses cookies, unique identifiers and similar technologies to collect information over time and across different websites when you use or visit our Services. We or our third-party partners use common tracking tools to collect information about the pages you view, our Services functions that you access, the buttons and icons you click, and to remember your login information and Services settings to make it easier and more efficient for you to use our Services.
We or our third-party partners may use invisible pixels or beacons on our Services to count how many users access or use certain pages, features or content.
Cookies. Cookies are small data files that are downloaded onto your computer or mobile device when you use our Services, which are unique to your device. Cookies make it easier for you to use our Services by saving your preferences so that we can use these to improve your next and subsequent visits to our Services. Cookies help us learn which areas of our Services are useful and which areas need improvement.
You can choose whether to accept cookies by changing the settings on your browser or device. Each browser has its own methods for doing this. For detailed instructions on how to disable, block or delete cookies in your browser, consult your browser's help files or visit How to Manage Cookies. Please bear in mind that if you choose to disable this function, your experience with our Services may be impaired and some features may not work as they were intended. When we use cookies or other similar technologies, we may set the cookies ourselves or ask third parties to do so to help us.
Please note that our Services is not set up to respond to Do Not Track (DNT) signals, but it does respond to browser cookies settings. You may opt-out from receiving personalized advertising from some third parties by visiting here. Please note that these choices will not opt you out of receiving advertisements. You will continue to receive generic advertisements. Like many websites, we use analytics.
Pixels, Web Beacons. This information may be collected and reported in the aggregate. We may use this information to improve our current Services offerings, develop new products or services, and target information to you that may be helpful and useful to you based upon your use of our Services.
How We Use Information Collected
To monitor the usage of our Services.
To allow you to participate in interactive features of our Services when you choose to do so.
To gather analysis and assess trends and interests.
To enforce our agreements, terms, conditions, and policies.
To detect, prevent, and address technical issues.
To prevent or investigate fraud.
As part of customization, we may observe your behaviors on the Services or on other websites.
To help maintain the safety, security, and integrity of our Services and technology assets.
To investigate complaints and potential violations of our policies.
5. Disclosing Your Information
We may disclose non-Personal Information to third parties at our discretion. In connection with our Services, we may disclose your Personal Information to certain third parties who we engage to help us run our business and perform the Services, including under the following circumstances:
Service providers that help us to administer and provide the Services (for example, a web hosting company whose services we use to host our Services).
Software and service providers we use to manage and process your information, for example, data hosting providers.
Google Analytics, a service provided by Google, Inc., to gather information about how you and other users engage with our Services and to allow tracking technologies and remarketing services on the Services through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Services, determine the popularity of certain content and better understand online activity. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners.
Marketing service providers we use to communicate with you.
Advertising service providers we use to assist us in providing personalized advertising on third-party websites.
Business partners, including promotional partners who are helping us run a joint promotion or who provide a product or service in partnership or collaboration with us in participating regions.
Third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
Other third parties that you expressly request or authorize us to disclose your Personal Information to.
Additionally, we will disclose your Personal Information to third parties where required by law, where it is necessary in connection with our Services or products, where it is necessary to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, where necessary to protect our rights, privacy, safety or property, and/or that of you, or others, where necessary to detect, prevent, or otherwise address fraud, security, or technical issues, or where we have another legitimate interest in doing so. CDL does not disclose Personal Information to public and government authorities absent a court order or other legally enforceable request.
CDL does not sell Personal Information to third parties. Furthermore, CDL will not use your name or the name of your company in any marketing statements without your permission.
Most of the third parties to whom we disclose your Personal Information are located and store your information in the United States, although some may be located or store your information outside of the United States.
6. ACKNOWLEDGEMENT
To the extent that you provide or transmit any information, including, but not limited to, any Personal Information and any information that identifies any other individual (including without limitation name, email address and/or telephone number), to CDL or our third-party service or data providers, licensors, or distributors (“Representatives”) through the Services, you warrant that (a) you are providing or obtaining only your own information or the information of others which you are authorized to provide to third parties and/or obtain from third parties on their behalf; and (b) the use of such information by CDL and its Representatives will not infringe upon or misappropriate the intellectual property rights or otherwise violate the rights of any third parties.
7. How We Safeguard Your Information
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Any transmission of Personal Information is at your own risk. By using our Services, you acknowledge and accept these risks. As a result, we cannot guarantee or warrant the security of any information you disclose or transmit to us or that are otherwise provided to us and we cannot be responsible for the theft, destruction, or inadvertent disclosure of information. It is your responsibility to safeguard any passwords, ID numbers, or other special access features associated with your use of the Services. Any transmission of information is at your own risk.
8. How Long We Store Your Information
We will retain your Personal Information only for as long as you use our Services or as necessary for the legitimate business purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal, accounting, or reporting obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. Additionally, we may continue to store your Personal Information contained in our standard back-ups. Following termination or deactivation of your Services, we may retain your Personal Information for a reasonable amount of time for archival purposes. Furthermore, we may retain and continue to indefinitely use your Personal Information contained in your communications to other users.
We also will retain Usage Information for internal analysis purposes. Usage Information is generally retained for a shorter period of time, except when Usage Information is used to strengthen the security or to improve the functionality of our Services, or we are legally obligated to retain Usage Information for longer periods.
10. Transfer of Data; Special Notice to Non-U.S. Users
Our Services is not created for anyone under the age of 13 (“Children” or “Child”). By using the Services, you represent that you are at least 13 years old. If you do not meet this age requirement, then you must not access or use our Services.
We do not knowingly collect personally identifiable information from anyone under the age of 14, and we do not target the Services to Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us though one of the methods listed under “How to Contact Us” above. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take reasonable steps to remove that information from our servers.
For more information about the Children’s Online Privacy Protection Act (“COPPA”), which applies to websites that direct their services to children under the age of thirteen (13), please visit the Federal Trade Commission’s website: https://www.ftc.gov/tips-advice/business-center/guidance/complying-coppa-frequently-asked-questions.
11. Links to Other Services
Our Services may contain links to third-party websites that are not operated or maintained by CDL. If you click on one of those links, you will be taken to websites we do not control. By providing a link to a third-party website, we are not endorsing or attempting to associate with any other entity, their content or services, or the persons or entities associated with those websites. This Privacy Policy does not apply to the information practices of those third-party websites. You should read the privacy policies of third-party websites carefully. We are not responsible for the content, privacy policies, actions or security of third-party websites.
12. Governing Law and Jurisdiction
This Privacy Policy shall be governed by the internal substantive laws of the State of Pennsylvania, without respect to its conflict of laws principles. Any claim or dispute between User and CDL that relates to or arises in whole or in part from this Privacy Policy shall be decided exclusively by a court of competent jurisdiction located in Allegheny County, Pennsylvania, provided, that User hereby agrees that any dispute arising out of or relating in any way to this Privacy Policy or User’s use of the Services or any information, materials or services User obtains from CDL requires that such claim be resolved exclusively by confidential binding arbitration. The arbitration shall be conducted before three neutral arbitrators in Allegheny County, Pennsylvania, in accordance with the rules of the American Arbitration Association (“AAA”), as then in effect. No claims of any other parties may be joined or otherwise combined in the arbitration proceeding. Unless otherwise expressly required by applicable law, each party shall bear its own attorneys’ fees without regard to which party is deemed the prevailing party in the arbitration proceeding. Punitive and consequential damages may not be awarded under this Privacy Policy.
BECAUSE THE USE OF THE Services REQUIRES THE ARBITRATION OF ANY CLAIMS OR DISPUTES EXISTING BETWEEN THE PARTIES, NEITHER PARTY WILL HAVE THE RIGHT TO PURSUE THAT CLAIM IN COURT OR BEFORE A JUDGE OR JURY OR TO PARTICIPATE IN A CLASS ACTION OR ANY OTHER COLLECTIVE OR REPRESENTATIVE PROCEEDING. THE ARBITRATORS’ DECISION WILL BE FINAL AND BINDING. OTHER RIGHTS THAT EITHER PARTY WOULD HAVE IF SUCH PARTY WENT TO COURT, INCLUDING WITHOUT LIMITATION THE RIGHT TO CONDUCT DISCOVERY OR TO APPEAL, MAY BE LIMITED OR UNAVAILABLE IN ARBITRATION.
The award of the arbitrators may be enforced in any court having jurisdiction thereof. Each party hereby consents (1) to the exclusive jurisdiction of the state or federal courts located in Allegheny County, Pennsylvania for any action (A) to compel arbitration, (B) to enforce any award of the arbitrators, (C) at any time prior to the qualification and appointment of the arbitrators, for temporary, interim or provisional equitable remedies, or (D) to enforce CDL’s intellectual property rights under these Privacy Policy, and (2) for service of process in any such action by registered mail or any other means provided by law. Should this Section be deemed invalid or otherwise unenforceable for any reason, it shall be severed and the parties agree that sole and exclusive jurisdiction and venue for any claims will be in the state or federal courts in Allegheny County, Pennsylvania.
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